Email [email protected]. Include your account email and a screenshot if you've got one.
One person taps Pairs → Create code. Share the 6-digit code. Partner taps Pairs → Enter code. Done. Once paired, your matches start surfacing as soon as you both swipe yes on the same title.
Pull down on the Matches tab to force a re-sync. If still empty, tap "Diagnose" in the empty-state. Usually it's an active-pair toggle issue and the "Heal pair state" button fixes it instantly.
The 1990s decade is free; all others require Premium ($17.99 one-time). Tap the lock icon in the decade picker to see the paywall.
Profile → Account → Delete Account. We anonymize your taste vector and remove your identity. Process completes within 30 days per privacy law.
Profile → Subscription → Restore purchases. If that doesn't work, email [email protected] with your purchase receipt and we'll fix it within a day.
Casual swearing is fine — we filter slurs and threats only. If something legit got blocked, email us with the title and the review text and we'll un-flag it + tune the filter.
Profile → UPick Wrapped. Available December 1 every year. Earlier years stay accessible — tap the year selector at the top.